Comm100 Live Help Software
Comm100 live help software is the hosted live help software for websites. With Comm100
live help software, you can increase your sales and customer satisfaction while
also saving your costs. Don't miss out on a single opportunity to provide live help
to customers. A simple live help button can begin a discussion that takes your customer
service from good to great.
Start Chatting in Minutes
You won't need to take time waiting for a download or complicated installation.
Just sign up free and then copy the live help code onto your website. You'll be
able to start offering real-time help instantly.
Branded Live Help Portal
Freely customize the live help button, chat window & offline message window. A
variety of well-designed free templates are provided for your quick use; you can
also design your own company-specific ones.
Live Help on the Go
Provide live help from your office or when you're on the go via free mobile apps
for iPhone, iPad, Android devices and Blackberry phones. Live help anywhere anytime.
All-Round Customer Data
Whatever data you need on your live help program, Comm100 provides it in an easy-access
way. See what visitors are viewing, which keywords they entered from, how many times
they have visited & more.
Complete Live Help Solutions
Integrate with Comm100 Ticket or Comm100 Help Desk and you can provide the best
of live help and the best of record keeping and standard responses at once. Attach
transcripts to tickets, use canned responses and more.
High Availability & Reliability
We use high-end HP servers to run the application, world-class data center to
host our server farm, and RAID ADG to protect your data from hard disk failure.
Rigorous backup and disaster recovery plan are enforced as well.